Job Postings // Bilingual Eligibility Specialist

Location: Lee's Summit, MO

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HRS Erase has a position open in Lee’s Summit, MO for full-time *Bilingual* Eligibility Specialist.  As a Bilingual Eligibility Specialist, you will assist and advocate for lower-income, self-pay or underinsured hospital patients in obtaining eligibility for entitlement programs, such as Medicaid, SSI, crime victims, etc.  *Fluent (read, write and speak) in English and Spanish, current and valid driver’s license and auto insurance required.  Applicants are required to pass a 10 panel drug screen and background check (criminal and felony).* Responsibilities include:

  • Screen and evaluate hospital patients for potential eligibility for assistance programs
  • Complete and submit initial paperwork for patients
  • Provide transportation as needed for the patients
  • Perform home and hospital visits as needed
  • Conduct evening and weekend phone calls as needed

As an emerging leader in the healthcare industry, HRS ERase is a nationally recognized patient advocacy company dedicated to maximizing cash, lowering A/R days, and reducing bad debt for healthcare providers.  We are committed to helping our clients improve their bottom line as well as increase their patient satisfaction.

No phone calls please.  Please find out more about Resolute by visiting our website at Requirements

*Fluent (read, write and speak) in English and Spanish required*

*Able to pass 10 panel drug screen and background check (criminal and felony)*

*Current and valid driver’s license and auto insurance required*

Effective oral and written communication skills, including spelling, grammar and medical terminology

Ability to adapt and manage change in a fast paced hospital environment

Basic general office and computer skills including typing 40 wpm and internet searches

Posses understanding of individual’s socioeconomic status and lifestyle with respect for individual differences


HRS Erases performs eligibility, clean up, and follow-up services, as well as manages workers compensation and out-of-state Medicaid for healthcare providers. For over 19 years, HRS Erase has taken a “Patient First” approach while working with healthcare providers to address patient payment challenges. We are dedicated advocates and cash recovery specialists who take pride in helping patients successfully navigate the paperwork of government programs or bureaucracy of insurance providers. HRS Erase has recovered millions of dollars for our clients, and we can deliver these results with a deep satisfaction that we also help maintain the dignity of thousands of our clients’ patients across the nation.


HRS Erase offers a full benefits package that includes: health, dental, life and long-term disability insurance, paid time off, holiday pay, flexible spending account, and a competitive 401K savings plan.

At our company, we understand that the heart of every Eligibility and Patient Account Specialists job is to focus on the patients needs. That is why each of our employees completes a specific, detailed training process to ensure we’re providing them with the best assistance out there.

As a company dedicated to the growth of our employees, we provide continuous job training, extensive advancement opportunities and growth for motivated individuals.

No phone calls please.  Please find out more about Resolute Group by visiting our website at

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