Performing to a Higher Standard
When choosing a Revenue Cycle Solutions partner there are a number of important factors to consider. You need a company that delivers clear, important advantages for your hospital. From enhanced custom reporting to quick implementation time and long term patient satisfaction protocols HRS Erase is raising the standard for Revenue Cycle Solutions companies.
By offering fast solutions for today's problems while planning for tomorrow's needs HRS Erase is leading the way. We assist patients with a variety of needs home visits to application assistance, transportation, translation and even legal assistance when needed. We also assist patients to qualify for more than just medical assistance; we help patients qualify for everything from Food Stamps to housing assistance, Disability and more. Our patient satisfaction protocols also insure that patients relate these additional benefits to their hospital experience, thereby greatly enhancing patient satisfaction and community relations for your hospital.
Accountability
As a part of our value added service HRS Erase runs a reconciliation report every month to insure that all accounts and their billing status are current. This keeps accounts from "falling through the cracks" and provides your hospital with up to date account information quickly and regularly. Our custom reporting options allow you to see the information that is most important to you any way you like it. Not everyone operates to such a high standard of accountability but we think it is vital to delivering a higher standard of performance for you.
Testimonials
“HRS Erase has proven to be a top performer in reducing our inventory and moving more than $135M in accounts to a paid status. Their expertise with billing and follow up in Worker's Compensation and Out of State Medicaid claims is exemplary. Since October 2007 they have worked seamlessly with our staff to ensure that our accounts are billed and resolved in a timely manner. HRS Erase and their teams are very responsive and easy to communicate with and the cash keeps coming in. If you are looking for a business associate to help optimize your revenue cycle, I would recommend taking a closer look at HRS Erase and their services.”
–Bob Aliperto, Fairview Health Services, Minneapolis, MN
"Saint Luke's Hospital has taken several steps and incorporated vendor partners working to help address our Revenue Cycle concerns. We've seen tremendous results and HRS Erase has been an integral part of this strategy. Since partnering with Saint Luke's, HRS Erase has helped us move more than $14.7M to paid status since November 2009 utilizing their seamless integrated system. We have always received top notch customer service from HRS Erase through their great communication and responsiveness. I would recommend HRS Erase’s services to any hospital looking to improve their bottom line."
—Rolene Lampi, Director of Business Services, St. Luke’s Hospital
Careful Case Review
HRS Erase starts with lower caseloads to provide more personal service to your patients and then reviews 100% of all patient files by supervisors to insure every eligible patient receives the benefits they are entitled to.
Our Secret Ingredient
HRS Erase uses the latest in technology but we never lose sight of the fact that Revenue Cycle Solutions is a people business. We add an extra ingredient to our service, we genuinely care about the patients we serve and the outcomes of their eligibility cases. We know that caring isn't something we have to do, we just know we are better because we do it. Find out today how HRS Erase's secret ingredient can help your hospital collect more revenue and retain more patients.
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Our Caseworkers. . The Backbone of HRS Erase
Our caseworkers are unique in the industry, from careful screening and hiring processes to advanced training and testing to insure familiarity with all local and Federal laws and regulations, we take great pride in the education and the quality of service our caseworkers deliver. At HRS Erase no caseworker works alone, our highly trained management team oversees all patient cases and never closes any case until it has received a complete supervisor review. Other companies often close cases that are viable... costing you income and patients. Our comprehensive approach makes sure that no patient is left behind and that your hospital receives customized, up to the minute reports to help you manage you’re A/R days better. HRS Erase also has one of the lowest resolution times in the industry to make sure that not only do you get paid fast, you also get paid everything that is possible.
Combined with HRS Erase's patient focused approach we work hard to make certain you get the maximum dollars paid while keeping your patient satisfaction scores at an all time high. We understand that every interaction with a patient is an opportunity to either keep or lose that patient. At HRS Erase we believe that patient advocacy is another opportunity for patient retention and we go above and beyond to make sure your patients stay your patients. More resolved patient accounts, better satisfaction and better communication raise the bar in this industry. If you want more from your Revenue Cycle Solutions vendor contact HRS Erase today to get more information on what we can do for you.